What Is United Way’s 2-1-1?

United Way’s 2-1-1 is our community’s information & referral (I&R) service. That means that we help connect people to health and human services. In order to achieve this, United Way’s 2-1-1 maintains a database of community services and shares this information with the public to ensure people get the information and help that they need.

When would United Way’s 2-1-1 be beneficial for you? Parents can use United Way’s 2-1-1 to locate emergency diaper providers, child care assistance, holiday events, places to donate, and much more.

How can you connect with United Way’s 2-1-1? There are several ways.

  • Dial 2-1-1 (or 715-848-2255 or 1-800-922-5590). Phones are answered 24/7!
  • Text your zip code to 898211, Monday – Friday 8am – 4pm*
  • Chat online with an Information Specialist, Monday – Friday 8am – 12 noon, at www.unitedwaymc.org/get-help/
  • Email your question and your zip code to askus@unitedwaymc.org
  • Visit www.unitedwaymc.org/get-help/ to search our online database and view publications online

We are fortunate to have a 2-1-1 call center right here in Marathon County, so you can speak with someone familiar with the services available in your community. Any information you share with a 2-1-1 Information Specialist is kept confidential.

Each month, United Way’s 2-1-1 will also provide information on different community services and events here at Raise Great Kids. Check back to find out about services in your community.

*Standard msg & data rates may appy. Text STOP to opt-out. HELP for help. For end user privacy and terms and conditions of texting with 898211, go to: http://www.preventionpaystext.com/policies/